Digital transformation is a hot topic. Articles in magazines and sessions at conferences have examined what it means to execute a digital transformation while keeping the business running. Most adviso
Kofax® (or the “Company”), a leading supplier of Intelligent Automation (IA) software for digital workflow transformation, backed by TA Associates (“TA”) and Clearlake Capital... View More
Quadient has been positioned as a Leader in the 2022 Aspire Leaderboard™ of customer communications management (CCM) and customer experience management (CXM) vendors... View More
For the 5th consecutive year, Messagepoint has been named a Leader in the Aspire Leaderboard for customer communications management (CCM) and customer experience management (CXM) technology.Messagepoi
In line with market evolution, the latest release to the Aspire CCM-CXM Leaderboard includes some big updates to the way users can segment the market view... View More
It is impossible to witness the changes in business over the past few years without recognizing the need for a communications strategy that reaches beyond the document-centric one we know... View More
The tsunami of data is here. And it just keeps growing. In fact, it’s predicted global data creation and replication will see a compound annual growth rate (CAGR) of 23% over the five-year period
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase its award-winning solutions at thINK Ahead 2022... View More
Quadient has been named a Leader in The Forrester Wave™: Journey Mapping Platforms, Q2 2022. Forrester Wave reports provide an overview of the top providers in a market space with analysis of t... View More
With the best will in the world, companies will only be able to deliver successful global data transformation projects if they have strong global teams pulling together toward the same goal... View More
There’s a whole plethora of unicorn companies (mega-valuation start-ups) out there, whose AI-based propositions are based on pattern recognition... View More
Quadient has launched DigitalBOOST, a pre-packaged suite of digital solutions that enables businesses to easily implement digital, self-service customer processes without IT dependency or investment i
Not so long ago, we used to anticipate Ty Pennington’s dramatic weekly reveal of a seemingly impossible renovation in an impressively short amount of time. The homeowners — and viewers —... View More
Racami has received ISO 27001 certification for its hybrid business communications, workflow automation, payments, and customer experience platform, Alchem-e™."Our customers put tremendous eff... View More
Smart Communications has been named a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment. With customer satisfaction and personalizat
Is your organization involved in planning for or implementing digital workflow? To be successful, your organization will need to hire or train a workflow subject matter expert (SME). An important cons
Messagepoint announced today it has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment (DOC #US48167722, June 2022). Vendor assessmen
Every day, large organizations face multiple challenges with the hundreds or thousands of pieces of mail received through the USPS and other carriers, documents that include general business mail, cus
Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
