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Customer ExperienceCustomer Communications Management
June 5 2015 12:00 AM

Gartner Points to CRM Customer Engagement Center's Move to SaaS and the Social Experience

By Allison Lloyd

    Watch this short video with our Editor Allison Lloyd for this quick review of Gartner's 2015 Magic Quadrant for the CRM Customer Engagement Center and the trends for customer engagement.

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