As organizations continue investing in ERP, CRM, and HR platforms, a more subtle automation challenge persists just out of view: the critical data powering these systems remains trapped in documents l

Output Services Group, Inc. (OSG), a leader in Customer Communications Management (CCM), today announced a strategic partnership with Sagent, a leading fintech software company modernizing mortgage se

Elixir Technologies today introduced Elixir Muse™, a privacy-first AI writing assistant that significantly minimizes the workload involved in drafting, editing, proofreading and translating text.... View More

Doxis announced it has been named a Leader in the Gartner® Magic Quadrant™ for Document Management for the second time in a row... View More

From workflow automation to agent-driven decision-making, enterprise content is shifting from passive storage to active execution... View More

Crawford Technologies announces a strategic collaboration with LetzChat-G to help government and regulated organizations improve multilingual access across document and digital communications.The coll

Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro

Nutrient, the document intelligence company for modern businesses, today announced significant advancements to its Workflow automation platform, expanding how enterprises design, execute, and govern d

In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t

Sprinklr, the AI‑native Unified Customer Experience Management (Unified‑CXM) platform, today announced the Spring ’26 Release (26.4) — a major advancement in AI‑powered insights, marketing... View More

2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners... View More

Papyrus Software announced the U.S. agenda and keynote lineup for its 2026 Open House Global Series, a premier gathering of enterprise transformation leaders curated to solve the "expert knowledge ga... View More

Doxim® is pleased to announce FinTech Global has recognized them in their 2026 WealthTech100, an annual list of the world’s most innovative WealthTech companies. This is Doxim’s sixth appearance... View More

The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to... View More

ImageSource, the maker of the ILINX® intelligent automation platform, has been named a 2026 Star Performer in the Everest Group Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment

AI software company Klippa today announced that it will now operate under the Doxis brand, completing the next phase of its integration following the company’s acquisition by Doxis in March 2025.Uni

Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied... View More

Solimar Systems, Inc. announced the general availability of SOLsearcher™ Cloud (SSC), a secure, Azure-native electronic document delivery and web presentment solution that enables organizations to... View More

In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More

The key question millennials are asking about their relation with their banks is this: Does my bank know me? In other words, is it addressing all my wants and needs as well as providing service so per