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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience Nov. 17 2011
The KODAK NEXPRESS SX Digital Production Color Platform with the long-sheet option has been honored with the German printing industry's prestigious Innovation Award 2011. The digital press scooped the... View More
Nov. 9 2011
CVISION Technologies Inc., a leading provider of advanced document capture software, announced that it will provide a Fortune 1000 company with an automated invoice processing solution. The company purchased... View More
Nov. 9 2011
Pitney Bowes Inc. (NYSE: PBI) has long offered the largest catalog of geospatial data sets for solving business challenges with geospatial solutions. With Geosk, a new Pitney Bowes Business Insight on... View More
Nov. 7 2011
KOM Networks, creator and world leading provider of storage management solutions for secure archiving compliant data protection and retention, announced that KOMpliance has been selected as a finalist... View More
Nov. 7 2011
Pitney Bowes Inc. (NYSE: PBI - News) announced that it has signed a strategic alliance agreement with full-service customer communication solutions provider Allison Payment Systems for the Volly secure... View More
Nov. 7 2011
Videk, a worldwide leading provider of solutions for document integrity and image quality assurance print verification systems, takes the ninth place spot on the Rochester Top 100 ranking of the regions... View More
Oct. 30 2011
We are always told that business requirements come first and software requirements come after. Data capture, however, can benefit from a converse view: If you have a capture system driving one data-centric... View More
Oct. 30 2011
More and more, Gartner clients have been asking about outsourcing their document workflows every year for the last three years. We find that enterprises and government agencies are increasingly engaging... View More
Oct. 30 2011
One of the key tenets for any business to be successful is effective communication. However, as many of you know, this is a lot easier said than done. The astounding growth of mobile and social networking... View More
Oct. 30 2011
As the emphasis on electronic discovery continues to grow in the legal community, there remains one issue that, for the most part, continues to elude mainstream awareness, and that is the problem of ensuring... View More
BY Bob Larrivee
Oct. 23 2011
Email is one of the fastest growing issues and risk factors in business today. In fact, email has become the number one form or communication between employees as a collaboration tool and with clients... View More
Oct. 20 2011
Though not yet ubiquitous, the odd-looking pattern of squares and dots that make up the Quick Response (QR) code are popping up in more places and on more media with each passing day. Most major advertisers... View More
Oct. 18 2011
Start with a deep functional analysis of SharePoint: Content management, collaboration, search, business intelligence and portals can all represent mission-critical areas of functionality. Assess each... View More
Oct. 11 2011
Collins Ink Corporation has terminated the supply agreement with Kodak (formerly Scitex) that has been in place between the two companies for the past 10 years. Effective immediately, customers with high-speed... View More
Sept. 20 2011
So, I was on vacation a few weeks ago, and I made my mind up that I would spend an entire week independent of technology. I genuinely thought I could decrease my stress levels and be more relaxed if I... View More
Sept. 14 2011
Kern, a global leader in high-speed, end-to-end production mail solutions is pleased to announce, Kern EDGE the Electronic Document Gateway for the Enterprise. Kern EDGE offers a line of software as a... View More
Sept. 12 2011
RISO, Inc. will demonstrate advanced full-color inkjet printing with two RISO ComColor® models, the 9050 and 7050, as well as feature high-speed duplicating technology at Booth 2238 during Graph Expo... View More
Aug. 31 2011
You\'ve done your homework on electronic document management systems (EDMS) and found one that meets your needs. You are ready to take the next step in purchasing a system and would like to understand... View More
Aug. 23 2011
A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent document classification software, announced that A2iA DocumentReader(TM)... View More
Aug. 23 2011
In terms of earnings, the financial services industry is one of the largest markets in the world. It encompasses a wide variety of businesses and services including banks, securities firms, insurance companies,... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
For many organizations, the process of preparing and submitting SEC filings remains a fragmented, error-prone endeavor
By Alan BurgerCustomer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
By Eric RizIn an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro