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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience June 22 2010
DocuLex, creator of document and content management software, announces Archive Studio as a convenient replacement solution for the discontinued eCabinet. Additionally, DocuLex is providing conversion... View More
June 16 2010
Let's talk about fishing — a subject near and dear to my heart. From early spring until late October, if I'm not working, I'm fishing. There's nothing quite so exciting as watching a monster bass... View More
June 16 2010
Sitrof Technologies and Content Circles (Menlo Park, CA) announced DocExchange, a secure, peer-to-peer document exchange solution. DocExchange is a combination of technology and software from Content Circles... View More
June 15 2010
GlobalPrint Systems, Inc. makes "anywhere" printing available to more mobile phone users with the first true cloud printing application for Androidâ-based SmartPhones. With the new application, GlobalPrint... View More
June 15 2010
Launch User-Centric, Participatory Research: As a first step, begin to gather user input — and develop field skills — with interviews, card sorting exercises and scenario observations. Use... View More
June 14 2010
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced that together with Source Technologies, a world-class provider of magnetic ink character recognition (MICR) and secure printing... View More
June 13 2010
Kodak and iBridge Group, Inc. recently announced a new System Output Destination (SOD) solution, to seamlessly input digitized information from KODAK Capture Pro Software into the IBM FILENET P8 Platform.... View More
June 10 2010
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced... View More
June 9 2010
Cabinet NG (CNG), provider of document management and workflow software, today announced the availability of its latest version of CNG-WEB, a module that provides a secure web-browser interface to CNG-SAFE.... View More
June 8 2010
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage... View More
June 7 2010
Each e-discovery step overlaps with compliance objectives and involves many disparate groups of people, sets of data and parallel processes. This process is marked by collaborative problems, expanding... View More
June 3 2010
The Business Forms Management Association (BFMA) is marking its return to New England with a special meeting in Boston on June 21. Themed "The Future of Forms Today," the event features expert speakers... View More
June 2 2010
In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end... View More
June 2 2010
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product... View More
May 31 2010
Thunderhead, a global leader in customer communications management (CCM) software, announced its new Advanced Forms Management feature set, which provides insurance organizations with a productivity break-through... View More
May 27 2010
Videk, a leading global provider of advanced real-time document integrity assurance systems, has teamed with Océ to demonstrate the latest inspection technology for high-speed color inkjet print... View More
May 25 2010
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address... View More
May 25 2010
Diversified Information Technologies, Inc. (Diversified), a leading provider of document and information lifecycle solutions, announced its eChart-Rx solution, a suite of medical records management and... View More
May 24 2010
Pitney Bowes Inc. (NYSE: PBI) announced it is expanding its line of high-speed digital color printing systems. The new offering, the Pitney Bowes® IntelliJet 20 Printing System, will help more companies... View More
May 20 2010
Two years ago, in the hopes of being able to watch a "College Girls Gone Wild" video, Matthew White of Sacramento, CA, downloaded a file from Limewire.com that turned out to be child-porn. White immediately... View More
By Eric RizIn an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
By Joshua NobleOver the past five years, many financial institutions have put in the work to “make the shift,” investing heavily in digital technologies from back-end systems to marketing platforms
When it comes to regulated communications, most organizations struggle to deliver on what customers expect
By Andy YoungFor years, omnichannel communications have been designed around customer preferences across the journey and have been positioned as a strategic advantage by vendors and print service providers (PSPs)
Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c