Messagepoint announced that it has been positioned as a leader in the QKS SPARK Matrix™: Customer Communications Management (CCM) 2026. This marks the seventh consecutive year that Messagepoint has... View More
DCM announced the acquisition of Octacom, a trusted Canadian provider of intelligent document processing, digitization, automation, and business process outsourcing solutions.This marks an important s
QKS Group has named Elixir as a SPARK leader, for second year in a row, in their analysis of the SPARK Matrix™: Customer Communication Management (CCM), 2026 Platform market. Elixir Technologies
Quadient announced it has been positioned as a Leader in the 2026 SPARK Matrix™: Customer Communications Management (CCM) report by QKS Group. The recognition, placing Quadient in the furthest upper
Solimar Systems, Inc., a leading developer of Customer Communication Management and Delivery solutions, today announced that ABT Mailcom, a Wisconsin-based mail services provider serving municipalitie
Solimar Systems, Inc. announced that three production-critical capabilities — Proof and Approvals, Duplicate File Checking, and Batching — are now included in every SOLitrack™ license.... View More
Personalized marketing, while valuable for some, generates negative experiences for 53% of customers, who were 3.2x more likely to regret a purchase and 44% less likely to purchase again in the future
Hyland customers are redefining how their organizations get work done with AI-native innovations, demonstrating the power of the content-powered agentic enterprise at scale. At Hyland's annual Commun... View More
Messagepoint announced the launch of MARCIEAssist™, the first agentic AI capability that automates the work of customer communications management... View More
MHC announced a strategic partnership with Odessa Technologies.Through the partnership, Odessa clients can now embed MHC NorthStar Customer Communications Management (CCM) capabilities directly into... View More
Wire has announced the release of Pydio Cells v5, a major new version of its self-hosted enterprise content management platform. The release extends Cells with knowledge management capabilities while... View More
As organizations continue investing in ERP, CRM, and HR platforms, a more subtle automation challenge persists just out of view: the critical data powering these systems remains trapped in documents l
Output Services Group, Inc. (OSG), a leader in Customer Communications Management (CCM), today announced a strategic partnership with Sagent, a leading fintech software company modernizing mortgage se
Elixir Technologies today introduced Elixir Muse™, a privacy-first AI writing assistant that significantly minimizes the workload involved in drafting, editing, proofreading and translating text.... View More
Crawford Technologies announces a strategic collaboration with LetzChat-G to help government and regulated organizations improve multilingual access across document and digital communications.The coll
Nutrient, the document intelligence company for modern businesses, today announced significant advancements to its Workflow automation platform, expanding how enterprises design, execute, and govern d
In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t
Sprinklr, the AI‑native Unified Customer Experience Management (Unified‑CXM) platform, today announced the Spring ’26 Release (26.4) — a major advancement in AI‑powered insights, marketing... View More