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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience July 27 2016
Mixing document elements from one customer or business unit with another, a condition we call cross- branding, can be one of the most devastating mistakes an in-plant or outside print service provider... View More
May 31 2016
It should come as no surprise that data privacy is a big issue. It seems any organization, no matter how careful, is susceptible to privacy breaches. Though high-profile cases of malicious intrusion a
BY HP Exstream
Jan. 29 2016
Remember when you used to be able to go to your local grocery store? They were small and modest by today’s standards, but they knew you when you came in and suggested the best steaks or picked out... View More
BY HP Exstream
Dec. 19 2015
It doesn’t take much. Some ill-advised, off-the-cuff change in language can damage a public figure’s image overnight, making him or her seem dishonest, insensitive, or ignorant. Skilled polit
Federal agencies, state and local governments and public colleges and universities are legally required to ensure their digital content, including digital documents and communications, are accessible
By Jason PothenAs competition increases in the insurance industry, the market is experiencing saturation with products, options and competitive alternatives
By Joy AndersonInformation management is an essential element of every organization. It involves the application of technology and procedures to make sure that information is accessible and useful- In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
