Elangovan Ekambaram

Elangovan is a lead technology strategist at Paragon Solutions, responsible for architecting, designing, building, and delivering enterprise solutions within the insurance, reinsurance, healthcare and financial services space. He is a team and thought leader, with a history of successfully driving the alignment of enterprise technology capabilities with critical business drivers and guiding enterprises to sustainable roadmaps and plans. Prior to joining Paragon, he worked at HCL and Infosys where he was involved in the ECM product development. Elangovan holds a master’s degree in computer applications from Bharathidasan University, India and a bachelor’s degree in electronic science.
multidesign
August 2016
Automating Document Design for Multiple Channels
BY Elangovan Ekambaram
Aug. 1 2016
Organizations of all sizes face tremendous challenges and pressures in providing seamless customer experiences through every channel of the customer’s preference. While engaging customers with relevant...
automatedcapture
July 2016
The Age of Automated Document Capture
BY Elangovan Ekambaram
July 7 2016
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,...
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
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    Intelligent Orchestration
    By Gary Gregg
    Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
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    Going To the Cloud for ECM? Know Before You Go
    By Brian DeWyer
    Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
  • top read
    A Fundamental Shift 
    By Jennifer Raml
    Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting