Brian Johnson

Brian Johnson has over a decade of experience in software sales and joined Doculabs two years ago to help his clients better manage their enterprise content management (ECM) technologies, where he currently serves as an account manager. Brian works with clients to help them optimize their operations by improving capabilities for information management and collaboration. He supports a wide range of industries, including banking, financial services, insurance, and life sciences.

December 2016

Migrating to Office 365: Have a Method to the Madness

BY Brian Johnson

Dec. 19 2016

For years, large information technology (IT) shops in Fortune 500 companies were distinctly averse to the idea of relinquishing custody of their data. With the abundance of cloud offerings and the profound...

Going Headless: A More Agile Approach to CCM

By Patrick Kehoe

It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
The Age of AI

By Bart Peluso

Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
Gain a Holistic View of Your Customers

By Richard Huff

In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
An Often-Overlooked Opportunity

By Sarah-Jayne Martin

Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
Key SaaS Intelligent Information Management

By John Harney

In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done

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