Wasim A. Khan

Wasim A. Khan is the Head of Xerox Global Workflow Automation unit and the General Manager of the Xerox DocuShare software business. Prior to this, Wasim held numerous roles in Xerox as the Senior Director for Business Offerings for Workflow Automation of the Xerox Large Enterprise Operations. He is currently based in Palo Alto, California.
Digitalization and Workflow
June 2017
3 Industries Prime for Workflow Automation and Digitalization
BY Wasim A. Khan
June 26 2017
Today, there is a growing expectation for almost all workflow tasks to be digitized in some way. It feels jarring to many customers when they are required to use paper-based processes, make an in-person...
Ask These 3 Questions to Drive Enterprise Producti
February 2017
Ask These 3 Questions to Drive Enterprise Productivity in 2017
BY Wasim A. Khan
Feb. 15 2017
A new year brings new resolutions. While digital transformation has been a buzzword for many years, this year, organizations must truly turn their attention to digitization, because consumers will no longer...
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    Hybrid Test Data Strategies
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    Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
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    Forms That Fuel Growth
    By Andrew Stevens
    Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
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    The Agent Is the Interface: How Agentic AI Is Rewriting the Rules of CCM
    By OSG
    2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
  • The Next Architectural Leap in Document AI
    By Andrew Bird
    The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
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    The Essential Role of Welcome Kits in Member Enrollment and Retention
    By Jason Pothen
    Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied