Bob Larrivee

Bob Larrivee is a recognized expert in the application of advanced technologies and process improvement to solve business problems and enhance business operations. In his career, Bob has led many projects and authored hundreds of e-books, industry reports, blogs, articles, and infographics. In addition, he has served as host and guest subject matter expert on a wide variety of webinars, podcasts, virtual events, and lectured at seminars and conferences around the globe.
Alaris Professional Services
Oct. 3 2018
Alaris has announced several new purchasing options for its information capture solutions. More specifically, customers can now opt to buy one-year subscriptions of Alaris Capture Pro Software and Alaris...
everteam.discover-launch-2
Sept. 25 2018
Last week, information governance solution provider Everteam announced the latest version of everteam.discover, everteam.discover 2.1. This updated version
Adobe Buys Marketo
Sept. 20 2018
Today, Adobe announced what is seen as its largest acquisition to date and a move toward being a one-stop-shop for marketers, with their agreement to acquire marketing automation firm Marketo for $4.75...
ayfie_accelerator_screenshot.622x0-is
Sept. 19 2018
Last week, artificial intelligence (AI) technology provider ayfie announced the latest addition to its product line, ayfie Accelerator. ayfie Accelerator is positioned as a browser-based workflow management...
IG and Security for Outsourcing
Sept. 12 2018
Do you outsource a part of your business and then promptly forget about it? Your answer should be, "definitely not." Outsourced services should be viewed as an extension of your business operations and...
Cloud Evaporating
Sept. 4 2018
Ever since the introduction of cloud and cloud services, we have heard the mantra to migrate the enterprise information infrastructure to the cloud. While this may be an attractive idea, there has long...
Future-Proof Information Management
Aug. 23 2018
This week, M-Files announced the availability of its M-Files Online solution, positioning it as a way to “future-proof” information management with a single user license
GDPR Compliance
Aug. 8 2018
It's been a little more than two months since the enforcement of the European Union's new General Data Protection Regulation (GDPR) began. This regulation was passed in 2016, requiring all businesses and...
RPA Is The Next Best Thing
July 8 2018
With the use of automation technologies, we've come a long way in streamlining our operations and business processes. Companies are gaining their process independence now more than ever due to an increased...
Digital Transformation Journey
April 25 2018
We hear the term Digital Transformation a lot but when you talk to people about it and what it means for them, many don’t have a good answer or clear understanding of what the term means, or what...
Intelligent Information Management
March 6 2018
There are many ways to manage information, conduct business, and use technology "solutions" to help us solve our business problems. Yet, as technology has evolved and improved over the years, the same...
Office 365
Jan. 30 2018
Over the years, we've heard a lot of talk about how businesses are moving to the cloud, switching to Microsoft's Office 365, and creating and collaborating around content, but what is really happening...
Information Processes for Disaster Recovery
Nov. 28 2017
How prepared are you for a disaster? As we leave hurricane season behind us and make way for the winter storms ahead, consider that a disaster can also include a burst water pipe, fire, wind, and other...
The Paperless Office_Technology Should Not Alienat
Nov. 6 2017
In a recent AIIM Industry Watch report titled “Improving Business Operations in 2017: Capturing Vital Content,” we took a look at how and where businesses are focusing their efforts to improve...
Is IG Important
Aug. 21 2017
There is a lot of noise today about information governance (IG). I say noise because, at times, that is what it sounds like—lots of folks talking about IG this and IG that and lots of executives...
Information Security Talk
July 25 2017
Many businesses look at information security from the perspective of locking down devices and repositories, trying to control access, and even preventing technology use out of fear that something might...
Reality Check - Data Loss
June 21 2017
Every day, we are hit with more news alerts about data breaches, systems being hacked, and all kinds of implications that the weakest link in the information ecosystem is the technology. Yet, for many...
Content Could Stop Your Business
May 23 2017
Content is so important that it could potentially stop your processes and freeze the business in its tracks. That’s right. I said it. In a recent AIIM Industry Watch report titled “2017 State...
Path to Digitial Transformation
April 6 2017
We hear a lot these days about the “digital transformation” of business processes and the need to eliminate paper, to automate as much as possible, and to focus on business insight and customer...
Go With the Flow - DOCUMENT Strategy
Feb. 20 2017
When I talk with folks about workflow issues, the focus of discussion typically turns to technology or the potential use of it. Until we understand the underlying reasons for the issue, technology alone...
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
  • Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
  • In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
  • Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga
  • In an era defined by rapid technological evolution, the landscape of communication is undergoing a transformation of unprecedented proportions. Our world is more interconnected than ever before, with