Dan Lucarini

A software product manager at heart, Dan is also an entrepreneur with over 25 years of experience working for ECM and Capture leaders such as OpenText, Kofax, and IBML. He has worked on VC and private equity funded startup teams, assisted on several M&A transactions, and his roles included CMO and VP Product Management. After serving two terms on the AIIM Board of Directors, Dan was elected to the Company of Fellows in 2018.
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FEATURES
What’s Driving the Process Automation Movement?
BY Dan Lucarini
Jan. 10 2023
The cost of compliance has skyrocketed in recent years. According to Forbes, banking regulatory costs will rise from 4% to 10% of banking revenue by 2021
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
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    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
  • Screenshot 2024-10-01 at 11.11.34 AM
    Embark on a Journey to Next-Level Personalization
    By Stephanie Pieruccini
    Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona
  • Screenshot 2024-09-19 at 10.57.27 AM
    Normalizing the Spaghetti Bowl of Document Processing Tools
    By Ernie Crawford
    In today's fast-paced business environment, the future of efficiency and productivity is automation