Robert M. Blatt

Robert M. Blatt has been President and Principal Consultant with Electronic Image Designers (EID), Inc. since 1994. He has more than 35+ years extensive technical experience working with various electronic content/Records management (ECM) technologies along with over 20 years providing eForensic expertise. He is also the chairperson of several national and international standard setting committees related to the content/record management industry and is a current member of the industry standards board.

FEATURES

Reducing the Potential Impact of Ransomware Affecting Critical Records

BY Robert M. Blatt

Jan. 18 2022

Over the past few years, and even as recent as last week, organizations have suffered from ransomware attacks and/or have been affected by data breaches. These attacks have become so frequent that the

Going Headless: A More Agile Approach to CCM

By Patrick Kehoe

It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
The Age of AI

By Bart Peluso

Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
Gain a Holistic View of Your Customers

By Richard Huff

In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
An Often-Overlooked Opportunity

By Sarah-Jayne Martin

Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
Key SaaS Intelligent Information Management

By John Harney

In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done

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