Joao Penha-Lopes

Mr. Penha-Lopes is a graduated electronic engineer from IST (Lisbon), specializing in document management since 1998. He holds two postgraduate degrees in document management from the University Lusofona (Lisbon) and a PhD from Universidad de Alcala de Henares (Madrid) in 2013, with a thesis studying the economic benefits of electronic document management (EDM). He is an ARMA collaborator for publications and professionally acts as an advisor on critical information flows mostly for private corporations.

6 Major Myths Dragging Down Your Software

Dec. 18 2018

Already back in 2002 one senior vice-president of Citibank stated that “we are a software business masquerading as a bank” . The power of software in terms of competitive advantage and even...

We Have an IT Problem: It's the Model, Not the Code

Nov. 6 2018

The lack of information technology (IT) professionals within the enterprise, the huge costs associated with professional services, and the lengthy amount of time invested in large implementations are all...

The GDPR: What It Means for Information Management

May 17 2018

The General Data Protection Regulation (GDPR) makes its debut in May, and it will be big. For large companies, fines could reach up to four percent of annual global turnover for non-compliance. Many efforts...

Enterprise Resource Planning vs. Electronic Document Management

March 15 2018

A couple of years ago, I wrote about how people consider enterprise resource planning (ERP) to be the sexiest app on the block. Indeed, these are invaluable business tools, but that does not mean they're...

One Repository to Rule Them All: Is the Dream Achievable?

Nov. 23 2017

Today, business users want to reach a state of Nirvana where they can find the documents they need effortlessly. Well, I can assure you that you don't have to take meditation classes to achieve such a...

What Does Elegance Have to Do with Information Management?

Sept. 8 2017

Elegance is something that can be used as a rule of thumb to evaluate the quality of a product or service. Usually, an effective product or service is elegant, though not all elegant products or services...

Shades of Information Management: Back to the Basics

Aug. 7 2017

Let’s go back to the basics, since there is a high level of confusion around the concepts of information management, namely, the eternal relationship between data, information, and knowledge. Before...

Digital Transformation Demystified

July 11 2017

There have been several very interesting articles published in this magazine concerning digital transformation (DX). I must confess that the more time I devote to the basic concept of digital transformation,...

The Illusion of Knowledge - DOCUMENT Strategy

The Illusion of Knowledge in Information Management

May 15 2017

A wise man once said, "The greatest enemy of knowledge is not ignorance; it is the illusion of knowledge." I routinely lead seminars, give keynote speeches, and even oversee project management within the...

Big Search: The Amazing Opportunity in Video

March 23 2017

Today, many structured and unstructured documents are being searched for business-critical information, or at the very least, people say that they should be searchable. This is important, but what makes...

What Are the Real ECM Benefits? Measuring Savings

Feb. 27 2017

A lot has been written about the benefits of enterprise content management (ECM). Although most of what I read is correct, it usually only shows a part of the whole subject. So, I wanted to clarify the...

Manage Information: How to Execute with GEOP

Jan. 26 2017

Who doesn't face problems and issues when executing on any activity? From vacation travel to our kids' schools activities, to professional projects, to simply choosing a car, jumping from an idea to its...

Memories and Information Management: Using What We Learn

Dec. 2 2016

We classify documents as we classify our memories. For documents, we use categories like "Type of Document" (e.g., invoice, bank statement, contract, video presentation, etc.), "Date of Document," "Number...

What Is E-D-M, Anyway?

Nov. 9 2016

During a workshop at a large corporation discussing the benefits of electronic document management (EDM), it was interesting to find that there were almost as many concepts of EDM as were people in the...

Governments and Electronic Document Management

Oct. 20 2016

Electronic document management (EDM) in government is a very interesting issue that takes up a lot of meetings, though difficult to get the most use out of them. It is a slippery road for those who are...

For Business Success, Go Beyond Wishing

Sept. 12 2016

Many people in need of something often wish for or ask for that very thing to some other all-powerful entity. While some, of course, will own their “bad luck” in life, they will not take a...

Understanding Your Critical Information Flows

Aug. 16 2016

Years ago, I learned this saying from a friend in the yachting world, “Everything is possible but nothing is easy.” This is also true in the context of managing critical information. Last month,...

We'll Go With Electronic Document Management: Now What?

July 12 2016

After a long debate and a lot of reading, the company decides an electronic document management (EDM) solution is imperative. Budgets have been released, and the chief executive officer (CEO) is personally...

The Document Management Problem: Bad Attitudes

June 6 2016

When people start to think that a document is virtually any kind of Windows file on a network or when they realize that most files must have some sort of processing, then life begins to look frightening....

In Information Management, Details Matter

May 17 2016

In all aspects of life, people like grand ideas. We must dream, and we might as well dream big. After all, this is the first step to accomplishing a goal—the place where results exist. Nevertheless,...

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