Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
Intelligent automation is a business-driven approach that organizations use to rapidly identify, vet and automate as many business processes as possible
Batch processing is crucial for capture systems. It swiftly and accurately handles large data volumes, removing bottlenecks. However, efficient batch processing isn’t easy. It needs the proper found
Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
Enterprise Content Management (ECM) applications form the backbone of many vital digital document processes in businesses today. These systems serve as a hub, potentially thousands of users accessing
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in