Rachel Jia

Rachel Jia is currently technical marketing manager at Dynamsoft, a provider of web and desktop image capture and barcode reader software development kits. In addition to her marketing experience, she also has six years of customer service and technical support experience. This includes having worked on technical imaging and document management requirements of customers from different industries, including healthcare, finance, government and more.

Top 3 Health IT Considerations for EHR - DOCUMENT

January 2017

Top 3 Health IT Considerations in 2017 for EHR Systems

BY Rachel Jia

Jan. 24 2017

With a presidential election complete, the US is arguably entering a new era of lots of unknowns. Ironically, for the health information technology (IT) industry, there might be more clarity than ever...

FEATURES

BY Rachel Jia

June 8 2015

Barcode technology was created in the 1940s and has really taken off in adoption rates ever since the 1970s. Today, it’s widely used in industries like retail, transportation, healthcare, logistics,...

From Obligation to Opportunity — Compliance to Connection

By Andy Kellner

Making Every Customer Message MatterIn financial services, communication is often treated as a necessary obligation. A policy document must be delivered, an account statement must be sent, a claim let
The Future Isn’t Paper or Digital, It’s Both

By Sy Green

Enterprise communications have long been framed as a debate between physical and digital delivery. Organizations pursuing cost savings often viewed digital transformation as a pathway to reducing or e
Customer Preference vs. Customer Experience

By Andy Feest

As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
The Renewal Conversation Companies Are Already Losing

By Jennifer Raml

Every year, somewhere in your organization, a contract comes up for renewal. Your team prepares. They benchmark pricing, sketch out alternatives on paper and walk into the negotiation expecting a reas
Extending Your Brand Experience Beyond Digital

By Natalie Whited

When people want to learn more about a brand (or simply make a purchase), they are creating a brand experience

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