Thomas Schneck

Thomas Schneck is the president of DocuWare and is responsible for worldwide sales and marketing activities. For more information on efficient document management, visit blog.docuware.com.

Where Document Management Really Drives Revenue

Jan. 13 2016

The phrases “digitizing your business” and “digital business” are becoming increasingly common, but they are admittedly a bit broad. What does a digital business even look like,...

Getting Billing ‘Just Right’

By Mitch Anderson

How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. On the surface, utility bills
From a Tick Box to Competitive Advantage

By Liz Stephen and Mia Papanicolaou

If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
Why Every Document Is Now a Touchpoint

By Gary Gregg

When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
Turning Resistance into Resilience

By Angele Taylor

Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b
Why AI Is the Key to Breaking Down CCM Modernization Barriers

By Patrick Kehoe

For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire

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Why AI Is the Key to Breaking Down CCM Modernization Barriers

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