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March 15 2024
Quadient is expanding its Quadient Experience Partner Program to include the company’s financial automation solutions. Previously focused on Quadient’s CCM solutions, the new program brings... View More
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March 14 2024
In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers... View More
March 7 2024
Reveille Software announced the launch of Reveille Sentry for Microsoft Teams. This innovative solution offers unprecedented visibility into Microsoft Teams user activity, content sharing, and configu
March 6 2024
Eclipse Corporation announces the release of DocOrigin v3.3.004.01 and Web Services v1.3.7, available March 12, 2024. This comprehensive update enhances the document design and merge functionalities a
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March 5 2024
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical... View More
March 5 2024
Kodak Alaris has released an updated version of its intelligent document processing (IDP) software, KODAK Info Input Solution... View More
March 1 2024
Messagepoint has been named a 2024 SPARK Matrix™ Customer Communication Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resear
Feb. 29 2024
Quadient announces it has been positioned as a Technology Leader in the SPARK Matrix™: Customer Communication Management (CCM) 2024 research report for the fourth consecutive year. The report, produ
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Feb. 28 2024
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done... View More
Feb. 28 2024
Smart CommunicationsTM announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix for Customer Communication Management (CCM). I
Feb. 26 2024
In a groundbreaking move, Racami unveils its revolutionary all-inclusive Government-Citizen communication platform, prioritizing the consolidation of revenue collection across governmental bodies... View More
Feb. 19 2024
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has established a partnership with PossibleNOW, a leading p
Feb. 16 2024
Accusoft announced the latest release of PrizmDoc today. The latest version now includes AI for Personally Identifiable Information Detection and Redaction.“Enhanced data security and improved regul
Feb. 13 2024
Reveille Software is proud to announce significant 2023 achievements... View More
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Feb. 13 2024
Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga
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Feb. 6 2024
In an era defined by rapid technological evolution, the landscape of communication is undergoing a transformation of unprecedented proportions. Our world is more interconnected than ever before, with... View More
Feb. 5 2024
KnowledgeLake continues to transform enterprise automation by introducing cutting-edge zero-shot classification and extraction capabilities. Part of the new Lake Aurora release, KnowledgeLake has pion
Feb. 2 2024
Quadient announces the acquisition of Frama, a significant mailing and document management solutions provider to small and medium-sized businesses, serving more than 30,000 customers, mostly in Europe
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Jan. 30 2024
Sometimes small events happen, and we notice immediately. Sometimes important events happen, and we don’t notice at all. Something major happened in 2022. The CCM Market entered the Post-Prem Era
Jan. 30 2024
Crawford Technologies announces it experienced double-digit growth during its fiscal year ending September 30, 2023, attaining the strongest financial year in the company’s 27-year history. Crawford
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
  • Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
  • In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
  • Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga
  • In an era defined by rapid technological evolution, the landscape of communication is undergoing a transformation of unprecedented proportions. Our world is more interconnected than ever before, with