Articles Videos
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Sept. 28 2021
After spending two decades in the industry, I am aware that non-document people think what we do is boring. While it hurts my feelings a bit, they are right most of the time. If we plan, design, resea
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Sept. 28 2021
Let’s start by talking about the unicorn. The unicorn is the combination of AI, IC, task automation with RPA and workflow to create intelligent process automation (IPA) that’s really worthy... View More
Sept. 23 2021
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of AccessibilityNow® Remediate, a standalone PDF... View More
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Sept. 22 2021
Selecting the right business partner for customer communications management (CCM) delivery is a critical task. Shrewd organizations use the Request for Proposals (RFP) process in an attempt to make th
Feature-McIntosh
Aug. 26 2021
Global industry is in the midst of unprecedented change. Heralded by many as the ‘fourth industrial revolution,’ one of its key drivers is digital transformation, a technological advancement... View More
Aug. 25 2021
Crawford Technologies has added AccessibilityNow® Validator, a new tool for testing document accessibility compliance, to its comprehensive AccessibilityNow platform... View More
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Aug. 25 2021
Customer journey mapping as a CCM planning tool... View More
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Aug. 24 2021
Document capture has been around for decades, but recent advances have breathed new life into this market. The ability to liberate documents from their physical form and move them into the digital rea
Aug. 23 2021
P3iD Technologies, Inc. has partnered with Kodak Alaris to provide enterprise clients with a secure and easy-to-use document scanning solution. The P3iD DoxaScan Intelligent Data Solution integrates w
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Aug. 19 2021
There are several challenges in the vendor invoice approval flow process to consider — from the data to be captured, from the invoices received to be sent to the ERP, to the flow conditions accordin
Aug. 18 2021
Quadient has partnered with leading enterprise automation software company UiPath... View More
Aug. 9 2021
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced the availability of a white paper it commissioned from analyst f
GettyImages-1165226014
July 29 2021
There's no doubt that the pandemic accelerated many organizations’ digital transformation journeys. There was even a joke that the pandemic had been more effective than most CIOs in enabling digita
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July 28 2021
What you might not realize is these essential, but at times overlooked, office devices could give your organization a Tesla-sized turbo boost... View More
Document-Strategy-Byline-Esig
July 21 2021
Electronic signatures aren’t new, but they’ve evolved to quickly become essential tools for how business gets done today... View More
July 19 2021
Smart CommunicationsTM has announced that its platform is now available via Amazon Web Services (AWS) in Germany. Customers across Europe can now join those already utilizing the Smart Communicat... View More
July 12 2021
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has joined the World Wide Web Consortium (W3C)... View More
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July 7 2021
Despite the difficulties, the pandemic has opened new opportunities for many SMEs... View More
June 29 2021
INfuse Solution now includes user authentication to minimize security risks... View More
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June 24 2021
Paper, paper, paper… endless, nauseating and drowning waves of paper all over the place, on top of desks, in cardboard boxes inside closets, under desks, on top of the chairs of the meeting... View More