Bell and Howell, LLC today announced that it has spun off BCC Software (BCC), a former business unit, as an independent, stand-alone company owned by Bell and Howell’s current shareholders. Versa... View More
Broadridge Financial Solutions, Inc. BR -0.43% and Pitney Bowes Inc. PBI +0.29% today announced the formation of a joint venture and launch of a technology platform named Inlet ™ that will make it... View More
In Profiles of the Future 51 years ago, Arthur C. Clarke famously said, “Cavemen froze sleeping on coal beds.” The irony of this statement is alive and well today for corporate decision makers... View More
For many companies, a cloud file sharing system is a real relief. It is inexpensive; it is easily provisioned; there is no (or hardly any) IT work; and the users were using free versions anyway. And a... View More
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected for its insurance web-enabled forms solution by a leading... View More
This is the last in my series on the Four Rights–the right medium. Delivering the relevant message to the correct person in a timely basis with the content medium they prefer is an awesome marketing... View More
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring... View More
As part of the implementation planning process for a cloud-based content management system, the migration of existing documents and content should be considered. Many cloud content management systems (CCMS)... View More
I am sure everyone has heard the expression, “Timing is everything.” Yes, timing is everything but very difficult to achieve in many circumstances. However, there is some low-hanging fruit... View More
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class... View More
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), today announced that Altosoft, a Kofax company and developer of business intelligence and analytics software, introduced Altosoft Insight™ 5.0. Insight... View More
Technology has been both a boon and a bane to large corporations. On the one hand, it has helped them move massive amounts of information to evermore people. On the other, it has created a monster they... View More
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth... View More
The third right in my mind is the most important: the Person—ME. Is there anyone more important? Let’s take a very common situation: eating out. I frequent several restaurants in my area on... View More
A new independent research study titled "Is Process Mapping a Barrier to Innovation?" sheds new light on the vital role a data-centric approach to application development plays in an enterprise's ability... View More
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and... View More
CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it has partnered with software analytics company New Relic, Inc. to provide customers with new levels... View More
FileBound, a leading provider of cloud-based document and workflow automation solutions and part of the Upland Software family of enterprise work management applications, today announced it will host its... View More
Every day, healthcare providers face the challenge of managing and exchanging patient information originating from paper and digital formats. To provide the best patient care, providers must have the ability... View More
Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona
With millennials set to make up 75% of the global workforce by 2025, we wanted to break down how perspectives are shifting. Here are the four most important takeaways from this year’s survey
Customer Experience (CX) is not a new concept. It’s been around long enough for some analysts to predict that Customer Experience is “out” and Customer Effort (CE) is “in” (and both have an