Canon U.S.A., Inc., a leader in digital imaging, announced that the imageRUNNER ADVANCE 8000 Series of monochrome multifunction products (MFP) has been named a 2010 Innovative Product of the Year High-Volume... View More
FUJIFILM North America Corporation, Graphic Systems Division and Van Son Holland Ink Corporation of America announced a new program now available to Fujifilm customers who purchase Van Son inks for the... View More
Toshiba America Business Solutions Inc. (TABS) announced the introduction of Preo Printelligence, a managed print services (MPS) solution that helps businesses seamlessly manage end-user print behavior,... View More
For the past year and a half, Madison Advisors has been tracking and reporting on the fact that the enterprise market is shifting away from traditional, paper-based communications to alternate channels... View More
Segment Your Strategy by Workforce Needs: Not everyone wants or needs mobile access. Segment your workforce to determine who has the greatest mobile content access needs. Frame Mobile Strategies Around... View More
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Paloma Print Products... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of an enhanced version of Rubika®. New document re-engineering... View More
Since 2007, the mobile banking market has changed significantly in terms of predominant technologies, feature/functionality and consumer adoption. Correspondingly, there has been a considerable shift in... View More
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce a new partnership with DTEC Distributing Technologies, who becomes... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of a new version of iCONVERT that is compatible with Windows 7 Professional,... View More
Addressing the needs of small to medium-sized workgroups that require a simplified yet powerful addition to their existing multifunction product (MFP) fleet, Canon U.S.A., Inc., a leader in digital imaging,... View More
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce the latest addition to the CrawfordTech suite of products; PRO... View More
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, and Zumbox, the leader in digital postal mail services, announced a partnership to provide... View More
Know That Implementing Managed Print Services (MPS) Is a Work in Progress: Managed print services are not something you buy and install, but rather a life cycle that you engage in to gradually optimize... View More
Madison Advisors, an advisory firm that provides thought leadership, strategic consulting, and market research to clients in the customer communications management (CCM), electronic delivery, and print... View More
BÖWE BELL + HOWELL (BBH) announced the availability of a new service offering that provides small to mid-sized mailers with access to the kind of sophisticated document and data-processing capabilities... View More
In an effort to develop stronger connections with customers, organizations utilize new communications channels including email, text messaging and web-based applications, such as personalized URLs (PURLs)... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
