Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
Video consumption is growing rapidly, as people access it in nontraditional ways, such as the Internet and on mobile devices. The millions of clips on YouTube prove that they also enjoy creating video... View More
There has been a lot of talk about automating the classification of documents and records. Most of the focus is on the accuracy of classification and eliminating errors. Less often, there is a discussion... View More
Looking at the 28 topics that DOCUMENT Media highlights for subscribers and knowledge management (KM) practitioners on its website, I couldn’t help but notice that some of them were direct contributors... View More
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t... View More
News Facts Lexmark’s Perceptive Software announces the availability of Perceptive Intelligent Capture for Transcripts powered by Brainware, extending Perceptive Software’s comprehensive content... View More
There is a lot of talk these days about information governance. There are discussions over the scope, goals and if it is even a real thing. There is not enough discussion around how to do it well. Everyone... View More
CVISION Technologies, a leading provider of software to optimize document-driven workflows and business processes, announced today the release of Trapeze eFiler 2.0. eFiler delivers a flexible, server-based... View More
News Facts Perceptive Software announces the release of Document Filters 11, the latest edition of the company’s unique Perceptive Search technology that software companies and service providers... View More
Despite advancements in mobile technology and an ongoing transition to digital technologies, many businesses today continue to work in traditional paper-based workflows that are extremely inefficient and... View More
Datacolor®, a global leader in color management solutions, today announced the availability of the Datacolor 45IR, a portable spectrophotometer uniquely designed to meet the distinct quality control... View More
Thinking about mobile security keeps me up at night. It probably keeps you up too. On a recent evening, I was browsing the findings of a study by McAfee and Ponemon Institute titled “The Lost Smartphone... View More
“Not disposing of your documents is very risky! Keeping all documents all the time is even worse!!” How many times have we heard some variation on the theme that not destroying documents according... View More
Here we are in October already, a month known for tricks, treats and scary things lurking about waiting to frighten you. While it is a time for fun and social interactions, it is not a time you want to... View More
DocuWare’s information security management system meets all the requirements laid out by international standard ISO/IEC-27001. This was recently confirmed when DocuWare, a global document management... View More
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
kloudtrack®and Formtree today announced a collaborative effort to integrate Formtree mobile data collection solutions with kloudtrack cloud-based data management and workflow systems. The integrated... View More
Systemware Inc., a leading enterprise content management (ECM) company, today announced the release of Content Integrator Version 4.14. It includes enhancements to Systemware’s Content Navigator,... View More
Mi-Corporation, the Mobile Information Corporation, today announced that WasteStrategies has built its proprietary compliance management system – WS AuditPRO – for managing EPA, OSHA, and other... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
