By Topic Archive

Welcome to our By Topic Archives. You can easily navigate through all of DOCUMENT Strategy's news releases, features, columns and industry articles on a targeted topic.
830x539_Bob
What is intelligent capture? Some might define it as the complete practice of capturing information in...
830x539_Mike
Is the idea behind "big data" really just hype? While there is an enormous amount of data available,...
Kofax Bets Big on New Intelligent Automation Platf
Introducing their new artificial intelligence (AI)-powered automation platform, Kofax is poised to break...
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With the start of a new decade, it seems like an appropriate time to look at some of the current CCM...
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For several years now we have been reading about the importance of embarking on a digital transformation...
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The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around...
830x539_Rafael
Content may still be king, but now, the ownership and control over it may very well belong to the people!...
830x539_Rich
The DOCUMENT Strategy Forum (DSF) just keeps getting better every year. In Boston, the energy was apparent...
Data Analytics and Cybersecurity Top Investment
In 2019, look for data analytics and artificial intelligence (AI) to become game-changing technologies...
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Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist,...
830x539_Scott
As we bring our document applications into the omni-channel era, it’s critical to understand several...
Quadient-omnichannel-mobile-preview-R12
With its latest release of Quadient Inspire R12, global customer communications management (CCM) heavyweight...
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Changing regulations are an ever-increasing challenge for financial services organizations. In fact,...
Why a Quick Fix to Compliance is Hurting Your CX S
Customer communications management (CCM) systems are complicated to implement and maintain for a variety...
What IT Leaders Need to Know About Cloud and Data
In information technology (IT) departments around the world, discussions around cloud migration and data...
generic-covid
As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span...
RPA
One of the hottest buzzwords in business circles nowadays is robotic process automation (RPA)
generic data
For all the focus on data and its critical role in gaining a competitive edge, most organizations today...
generic-thinking
“Moments of truth are make-or-break instances along a customer’s journey that present a decision...
generic-communications
Companies that provide CCM solutions are carrying on routinely in most segments
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With customer communications being a key lifeline of your business, an automated, modern CCM system can...
omnichannel
Despite the hard work toward achieving the goal of omnichannel communications, many enterprises continue...
830x539_Marko
There’s a rumor that a new channel is on its way and it will likely spawn several prominent new...
830x539_Rich
So, what’s new at the US Postal Service (USPS)? The short answer: growth in meeting parcel volume...
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Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist,...
Content Services Vision for 2020 and Beyond
Throughout the history of image management, enterprise content management (ECM), and now
SharePoint Framework
Whether your company is running SharePoint Server 2016, 2019, or SharePoint Online, the SharePoint Framework...
830x539_Dave
There is a growing discussion among business organizations, regarding the challenge of defending information...
3 Information Management Trends
In today's digital economy, information management professionals and the C-suite can’t afford to...
Explainable AI
Transparency is an important topic for any company looking to implement or use artificial intelligence...
830x539_Kittley
Will it be abandoned, or will addressing a few issues spur growth?
830x539_Dave
Increasingly, business strategies across many industries are shifting to become more customer-centric...
CCM Is About Outcomes
Every year, we post our list of the top communication trends expected to make the biggest impact on the...
5 RIM Solutions You Need
Can an organization manage the vast array of records and information assets without a third-party tool?...
Records Management at the IG Table
A business's records management department can play a key role in advancing the information governance...
830x539_-Marko
If there's one resolution every organization should keep, it's effectively managing their records. This...