Home /
By Topic Archive
BY Bob Larrivee
What is intelligent capture? Some might define it as the complete practice of capturing information in...
BY Mike Spang
Is the idea behind "big data" really just hype? While there is an enormous amount of data available,...
Introducing their new artificial intelligence (AI)-powered automation platform, Kofax is poised to break...
BY Rod Lowe
With the start of a new decade, it seems like an appropriate time to look at some of the current CCM...
For several years now we have been reading about the importance of embarking on a digital transformation...
BY James Brown
The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around...
Content may still be king, but now, the ownership and control over it may very well belong to the people!...
The DOCUMENT Strategy Forum (DSF) just keeps getting better every year. In Boston, the energy was apparent...
BY Bob Larrivee
In 2019, look for data analytics and artificial intelligence (AI) to become game-changing technologies...
Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist,...
As we bring our document applications into the omni-channel era, it’s critical to understand several...
With its latest release of Quadient Inspire R12, global customer communications management (CCM) heavyweight...
Changing regulations are an ever-increasing challenge for financial services organizations. In fact,...
Customer communications management (CCM) systems are complicated to implement and maintain for a variety...
BY Ike Kavas
In information technology (IT) departments around the world, discussions around cloud migration and data...
BY Bill Strogis
As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span...
BY Keith Woedy
One of the hottest buzzwords in business circles nowadays is robotic process automation (RPA)
BY Bill Strogis
For all the focus on data and its critical role in gaining a competitive edge, most organizations today...
“Moments of truth are make-or-break instances along a customer’s journey that present a decision...
BY Kemal Carr
Companies that provide CCM solutions are carrying on routinely in most segments
With customer communications being a key lifeline of your business, an automated, modern CCM system can...
Despite the hard work toward achieving the goal of omnichannel communications, many enterprises continue...
There’s a rumor that a new channel is on its way and it will likely spawn several prominent new...
So, what’s new at the US Postal Service (USPS)? The short answer: growth in meeting parcel volume...
Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist,...
Throughout the history of image management, enterprise content management (ECM), and now
Whether your company is running SharePoint Server 2016, 2019, or SharePoint Online, the SharePoint Framework...
BY Bob Larrivee
There is a growing discussion among business organizations, regarding the challenge of defending information...
BY Morad Rhlid
In today's digital economy, information management professionals and the C-suite can’t afford to...
Transparency is an important topic for any company looking to implement or use artificial intelligence...
Will it be abandoned, or will addressing a few issues spur growth?
BY Dave Smith
Increasingly, business strategies across many industries are shifting to become more customer-centric...
Every year, we post our list of the top communication trends expected to make the biggest impact on the...
BY Cindy Zuvich
Can an organization manage the vast array of records and information assets without a third-party tool?...
BY Cindy Zuvich
A business's records management department can play a key role in advancing the information governance...
If there's one resolution every organization should keep, it's effectively managing their records. This...