Alaris has announced several new purchasing options for its information capture solutions. More specifically,...

When a newspaper erroneously reported that Mark Twain had died, legend holds that he said, “Reports...

Ike Kavas, who recently took over the helm of the company that he founded seven years ago, is on a mission...

84% of surveyed consumers across all industries report their experiences with digital tools and services...

Today, Adobe announced what is seen as its largest acquisition to date and a move toward being a one-stop-shop...

Today’s consumers aren’t satisfied with simply “liking” a brand or other simple...

It's safe to say that blockchain is on the verge of redefining traditional business models, changing...

It's been a little more than two months since the enforcement of the European Union's new General Data...

Cybersecurity is a strategic priority for most organizations. With recent high-profile breach incidents,...

In 2018, nearly 75% of consumers own a smart phone, with many of these individuals plugged in at all...

Take a moment to think about the communications you receive in your mailbox or inbox. Now, which communications...

Some documents seem to have a life of their own, making you wonder, “Who designed this?!”...

Now more than ever, businesses are affected by state and federal regulations for compliance, particularly...

The General Data Protection Regulation (GDPR) has officially gone into effect. Yet, there is still much...

When people think about the term “privacy,” they often focus on data breaches. After all,...

Salesforce has become one of the leading customer relationship management (CRM) apps available today....

In 2018, we will continue to see the convergence of customer communications management (CCM) within the...

While every DOCUMENT Strategy Forum (DSF) conference is a great learning and sharing experience for those...

In July, we looked at the surging interest in robotic process automation (RPA) software and the evolving...

Process automation is experiencing a renaissance. It’s no longer a “nice to have” technology...

Today’s teams need powerful business practices and tools to help them stay organized and collaborate...

So, what’s new at the US Postal Service (USPS)? The short answer: growth in meeting parcel volume...

For the past six or seven years, there has been much talk about digital mailboxes but few published examples...

You have been trying to get your customers to go paperless for how many years? Getting customers to give...

When posed with the question, “Are you considering an on-premises, cloud, or a hybrid approach...

At Enterprise World 2018, OpenText CEO Mark Barrenechea proclaimed in front of a crowd of 4,000 attendees...

Office 365 is Microsoft’s cloud for businesses. Designed around productivity and collaboration,...

Amidst all the hype and hoopla surrounding artificial intelligence (AI), it’s often the simple...

Information governance is not a rebranding of records management. It is so much more than that. Yet,...

There is a new crop of collaboration providers who are challenging and disrupting the status quo. Incumbent...

Today, Adobe announced what is seen as its largest acquisition to date and a move toward being a one-stop-shop...

Anexinet Corporation announced the release of ListenLogic 3.0, which introduces over 20 new enhancements...

Experts anticipate the amount of data collected globally to break the 40-zettabyte mark by the year 2020...

As long as records and information abound in organizations—whether in paper or digital format—so...

In content management, metadata is used to uniquely identify content objects, improve search, and manage...

This article appears in the Fall 2017 digital issue of DOCUMENT Strategy. Subscribe.There is a new specification...