Kodak Alaris is partnering with Google to make it easier for users to connect to document scanning devices from any type of computing environment—mobile, desktop or cloud—by taking advantage... View More
Leveraging its unique combination of physical and digital records management expertise, GRM has introduced a Patient Chart Management Platform designed to provide healthcare organizations with a means... View More
Digital transformation was one of the hottest buzzwords of 2016, whether it manifested itself through process automation or the proliferation of the Internet of things (IoT) in the workplace. As more enterprises... View More
Back in the 1990s, large-scale digitization projects were common so that organizations could work in a fully digital environment, eliminate file cabinets, reduce risk of loss or misfiling and consolidate... View More
While smartphones still dominate worldwide device sales and many business users rely on their phones for making calls and checking email, the smaller screen size of a smartphone limits their ability to... View More
In a recent AIIM Industry Watch report titled “Improving Business Operations in 2017: Capturing Vital Content,” we took a look at how and where businesses are focusing their efforts to improve... View More
The image capture market encompasses so many applications: cameras, digital copiers, imaging equipment, scanners and more. These applications are now ubiquitously applied in mission-critical roles across... View More
The idea of 3D printing means a lot of different things to a lot of different people. If you were to ask people in the hundred-billion-dollar hard copy imaging industry, however, most would tell you that... View More
Kodak Alaris’ Information Management division (IM) has revamped its channel partner program, introducing a number of new sales tools, incentives and technical resources designed to support its partners... View More
Experts anticipate the amount of data collected globally to break the 40-zettabyte mark by the year 2020 at the latest. That is about five times the number of grains of sand on the planet—an impressive... View More
A customer relationship management (CRM) system knows everything about customers; a SharePoint solution can master collaboration. By uniting the capabilities of these two platforms, organizations can double... View More
Digital transformation has seized the imagination of virtually every C-suite. It promises to radically enhance customer engagement and loyalty across all business functions while improving competitiveness,... View More
Privacy management can be a massive elephant in the room when it comes to customer experience. Consumer tech companies, such as Amazon and Netflix, have elevated customer experience expectations to the... View More
There is a crisis in enterprise communications and collaboration—due in large part to the overwhelming technology and application silos that cause a lot of user complexity and confusion. Enterprise... View More
As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory... View More
Salesforce announced on Tuesday that they had entered into a definitive agreement to acquire MuleSoft, valuing the application network provider at $6.5 billion. Customer relationship heavyweight Salesforce... View More
To keep up with evolving customer needs and the necessary infrastructure required to orchestrate seamless customer experiences, organizations continue to invest heavily in the technologies... View More
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
It was roughly a year ago when OpenText CEO Mark Barrenechea strode onto the main stage at their annual customer event in Toronto to declare the company’s rebirth in the cloud. In early July, OpenText... View More
In today’s 24/7 omni-channel world, consumers routinely have anytime, anywhere access to information about the brands, products, and services they’re interested in. It’s this access that... View More
