Articles Videos
Feb. 5 2012
XMPie®, A Xerox Company, the leading provider of software solutions for Individualized Communications Management (ICM), announced today the addition of the XMPie Mapping Service to its robust portfolio... View More
Feb. 2 2012
Delphax Technologies Inc. (Pink Sheets: DLPX.PK), a global provider of high-speed digital printing equipment, announced that it will introduce its new elan series digital color print systems powered by... View More
Jan. 31 2012
Change is scary. And not just a little — it's really, really scary. What else (besides money) explains why entrenched technologies continue on way past their time? Let's face it, "If it ain't broke... View More
Jan. 31 2012
In a sluggish economy, businesses of all sizes are squarely focused on two things: sales and productivity. But in the era of information overload, the burden is on the consumer to distill meaningful information... View More
Jan. 31 2012
In Celent's second edition of their annual payments trends review, they review the "top 10" payments-related issues that Celent analysts dealt with in 2011 and expect to see further developments in 2012.... View More
Jan. 26 2012
Perceptive Software, creator of enterprise content management (ECM) and business process management (BPM) solutions, announces the general availability of its Perceptive Reflect process mining and visualization... View More
Jan. 18 2012
Notable Solutions, Inc. (NSi), a leading developer of transactional capture and workflow solutions, today announced the availability of NSi AutoStore 6.0, a major update to its flagship product which includes... View More
Jan. 18 2012
Signs Now, a division of Allegra Network LLC, partnered with the Electronic Document Scholarship Foundation (EDSF), an international, non-profit organization dedicated to the document management and communications... View More
Jan. 18 2012
Electronic content management (ECM) applications continue to drive strong return on investment (ROI) after decades of improved paper processes, reduced paper and storage costs, and increased productivity... View More
Jan. 18 2012
Kofax plc (LSE: KFX), a leading provider of capture enabled business process management (BPM) solutions, today announced Kofax Mobile Capture, a patent pending solution that extends capture enabled BPM... View More
Jan. 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that the 2012 conference and exposition will take place October 29-31st at the Hyatt Regency, located in Greenwich,... View More
Gaige
Dec. 13 2011
OutputLinks founded the Women of Distinction program in 2002 to recognize the many contributions, achievements and successes of stellar women in the output industry. The OutputLinks Communications Group... View More
networking
Dec. 13 2011
The annual DOCUMENT Strategy Forum, held in Chicago this past November 1-3, rang in its fourth birthday with a statement — document strategy is still the number one priority in an enterprise. It... View More
Dec. 13 2011
Develop a taste for the different flavors of DAM: A great deal of differentiation exists among DAM products — DAM means anything and everything, depending on the vendor you're talking to. Customization... View More
Dec. 13 2011
Are you singing the email blues? "My inbox is full. Email is hard to find. I need more info but do not want more email. Attachments are killing my eDiscovery efforts." All of these are lyrics to what I... View More
Dec. 13 2011
Once again, the year seems to have barely gotten started, and now, it's drawing to a close. We've covered a lot of ground and looked at social networking and marketing technology from a lot of different... View More
Nov. 30 2011
CVISION Technologies Inc., a leading provider of software to optimize the accessibility and processes associated with document capture, announced it will provide a New York City based law firm a solution... View More
Nov. 30 2011
GMC Software Technology, a leading provider of customer communications and output management solutions, announced that Public Power Corporation (PPC) has significantly cut statement and bill production... View More
Nov. 21 2011
Last month, I put forth the values of QR codes as a marketing tool and as a real-world interface to your Internet presence through your customer, or potential customer's, smart phone. After penning that,... View More
gingrande_web
Nov. 21 2011
» Note: For Part 1 of Mr. Gingrande\'s article, Click HERE. Additional complications Because preservation efforts in the analog world conceive the work as a physical artifact, archivists were forced... View More
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth