Oct. 16 2020
Now in its 32nd year, the Growth List is an annual ranking of the most successful entrepreneurial private and public companies in Canada
Oct. 15 2020
Financial Imaging selected Uluro for its ability to automate complex processes, provide faster implementation and turnaround times and deliver complex communications through multiple channels
Oct. 13 2020
Kodak Alaris is expanding its document capture portfolio with the launch of a new line of low-volume production scanners and a refresh of its web-based capture software. Built for today and ready for
Oct. 13 2020
New scanners and software from Kodak Alaris deliver fast, efficient image processing and intelligent data extraction, reducing time to convert documents into business-critical information
Oct. 8 2020
With BelWo’s support, DNI was able to significantly streamline the development and deployment of a complex billing statement, making it possible for DNI to go live for its new client on budget and...
Sept. 29 2020
The new MPS Capture Agent, Scanner Manager and Scanner Finder Tool from Kodak Alaris enable channel partners to deliver added customer value by allowing scanners from Kodak Alaris to be seamlessly integrated...
Sept. 24 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has received a +73 NPS® (Net Promoter Score) for customer
Sept. 21 2020
The updates are designed to drive further adoption of ‘edge capture,’ which involves scanning at the edge of a business process where documents enter an organization
Sept. 9 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Nuxeo, the developer of a leading content services platform (CSP), hav
Sept. 4 2020
The new agreement allows Premier members to take advantage of special pricing and terms for Quadient’s cloud-based, outbound document automation platform, Quadient Impress
Aug. 19 2020
Formerly Nuance Power PDF, Kofax Power PDF 4 increases worker productivity with improved digital accuracy and integrated e-signature capabilities of Kofax SignDoc
Aug. 4 2020
Messagepoint is expanding its global presence into the Asia-Pacific (APAC) region with the establishment of a partnership with Customer Centrics International
July 30 2020
Delivers new way to quickly, efficiently and accurately capture and process high volumes of data, including more than 1,000 global IDs, in the cloud
July 24 2020
Quadient has announced today that Infosys has become a Platinum Business Partner in Quadient’s Partner Advantage Program.Infosys will leverage and supply Quadient solutions to provide businesses...
July 17 2020
The Internal Revenue Service (IRS), a division of the Department of the Treasury of the United States of America, has chosen DocBridge® software from Compart to more efficiently deliver taxpayer notices
July 16 2020
The 6.5 update addresses industry needs for tighter security, faster deployment, enhanced multi-site production management, multi-channel distribution capabilities, and low code workflow automation tools
July 1 2020
MHC has announced the acquisition of Ecrion Software, a leading provider of customer communication management (CCM) and customer experience automation (CXA) software and services. The combined compan
July 1 2020
Content Service Platform (CSP) debuts highly intuitive,“point-and-click” UI for unique AI service that makes it even easier to train and deploy custom machine-learning models
June 25 2020
Nuxeo, a cloud-native Content Services Platform (CSP), has announced that Nuxeo Content Cloud, the company’s Software-as-a-Service (SaaS) offering, has validated its compliance with the electronic
June 23 2020
Insurers can now create, manage and deliver two-way, highly interactive communications
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth