Anthony Dupree

Anthony Dupree is the Chief Information Officer and Chief Information Security Officer of Novitex Enterprise Solutions. Anthony holds certifications from the Information Systems Audit and Control Association and the International Council of Electronic Commerce Consultants.
ThinkstockPhotos-514989248
July 14 2016
When the last person leaves the office at night, the doors are supposed to be locked with the alarm set, but tonight, the alarm is off, and a side door is left propped open by a provider. When no one is...
  • Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
  • For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
  • When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in