Erik Enderson

Erik Enderson is a Senior Manager of Product Marketing for the OpenText Business Network division. He has more than 18 years of experience in the B2B technology sector and 11 years of experience with OpenText fax solutions.

October 2019

Who on Earth Is Using Paper-Based Faxing in the Enterprise? The Answer Might Surprise You

BY Erik Enderson

Nov. 5 2019

Fax is an agile and flexible technology that remains at the heart of document-based workflows. Not only is fax still heavily used within organizations today, it will continue to grow in the coming years....

The Future of Scaling is Self-Service Technology
By Matt Mccullough
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
Is Your Data Ready?
By Stephanie Pieruccini
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
Navigating a Complex Landscape
By Ernie Crawford
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
The Benefits of Unifying Your Intelligent Automation Systems
By Brian DeWyer
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
Taking a Giant Leap… from CCM to CXM
By Liz Stephen and Mia Papanicolaou
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints

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