Bell and Howell and Sefas Innovation Inc. have announced an expansion of their existing partnership to provide an integrated solution to help traditional print and mail operations rapidly transition into multi-channel communication centers. Sefas technology, in conjunction with the new BH Mobile Mail™ application, enables a turnkey solution that will allow enterprise organizations to quickly leverage electronic presentment and mobile delivery services. Mobile applications can be used to deliver high-value, transactional communications such as bills, statements, marketing messages and more in an easily deployed, highly secure and protected environment.

“The integration of the two technologies provides a complete solution that facilitates the preparation and rapid migration of personalized communications to be delivered via the mobile delivery platform,â€Â said Mike Lambert, Senior Vice President of Business Development at Sefas Innovation. “The BH Mobile Mail app extends the service capabilities of print and mail operations to reach consumers who prefer communications on their mobile technology.â€Â

“We've been working with Sefas Innovation for many years, and believe that the power and flexibility of their solution provides a viable and compelling option, making it possible for organizations to fully leverage their digital assets and achieve their strategic multi-channel communication objectives,â€Â said Mike Maselli, Bell and Howell's Vice President of Marketing and Product Management.

BH Mobile Mail is the first mobile app specifically designed to complement transactional and direct business communications. With the Bell and Howell solution, organizations will have access to detailed reporting on user activity, while enabling fast and secure access to account profiles and online eStatements. These solutions allow companies to create deeper, more meaningful connections with their customers, resulting in greater satisfaction, loyalty and retention.


About Bell and Howell
Bell and Howell, LLC is a leading provider of solutions and services for paper-based and digital messaging. The company's complete portfolio includes products that reduce production and postage costs; increase operational efficiency, message impact and relevancy; and ensure integrity and quality. Supporting these solutions is one of the largest dedicated service organizations in the industry. The company is headquartered in Durham, N.C., and maintains facilities in Wheeling, Ill., Bethlehem, Pa., and Rochester, N.Y. For further information, please visit www.bellhowell.net, or email marketing@bhemail.com.

About Sefas Innovation Inc
Sefas Innovation is a global leader in Customer Communication Management (CCM) and Document Output Management (DOM) software solutions. Sefas' Open Print Document Production suite allows many of the world's leading insurance, finance and print for pay businesses to create high value, multi channel customer communications in a modern and open environment, quickly transform and enhance legacy business correspondences to comply with evolving operational and delivery requirements and provide workflow automation to manage the delivery of customer communications across a growing number of distribution channels including traditional print and mail, email and now mobile delivery methods with real time tracking and visibility.

 
  • Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
  • Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
  • In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
  • Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga

Most Read  

This section does not contain Content.
0