Slack Facebook and Google Are Disrupting the Colla
April 3 2018
There is a new crop of collaboration providers who are challenging and disrupting the status quo. Incumbent vendors have had to shift their focus and address the emerging trends of APIs, artificial intelligence... View More
archiving
May 4 2017
April was a busy month for content and workflow technology vendors, with new partnerships, product redesigns, new integration, and, possibly, new ownership. Today, we review a few interesting developments
Digital Mailbox - DOCUMENT Strategy
April 25 2017
For the past six or seven years, there has been much talk about digital mailboxes but few published examples of enterprises using them. During a recent request for proposal (RFP) process, three of the... View More
Machine Authoring - DOCUMENT Strategy
April 24 2017
According to Gartner’s 2016 Magic Quadrant for Enterprise Content Management, “By 2018, 20% of all business content will be authored by machines.” Reaching that 20% won’t be hard.... View More
CCM Fuels Engagement - DOCUMENT Strategy
April 5 2017
Merriam-Webster adds thousands of new words and phrases to the dictionary each year. Some recent additions include FOMO (fear of missing out), athleisure, and meet-cute. While it’s not yet officially... View More
5 Reasons to Consider a SaaS Solution - DOCUMENT S
April 4 2017
Experienced business leaders are constantly looking for ways to improve and make the most of their resources. Whether driven by a need to cut costs or the pursuit of a competitive advantage, cloud adoption... View More
Meaning of Content Analytics - DOCUMENT Strategy
April 3 2017
Walk through any expo floor and chances are that you will see a half a dozen vendors touting “content analytics." In document management, it's the cool “new” topic. The problem is that... View More
  • Every day, large organizations face multiple challenges with the hundreds or thousands of pieces of mail received through the USPS and other carriers, documents that include general business mail, cus
  • Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?
  • It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
  • Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers