Edward Crowley

Mr. Crowley has more than 30 years of experience in the high-tech industry, including key leadership positions at Texas Instruments, IntelliQuest, QMS, DataProducts and Lexmark. He has led in the development of numerous firsts, including the first online research panel, the first high-tech market research panel, the first standalone Ethernet print server, the first solid ink printer and one of the first tandem technology color LED printers.

Mr. Crowley is a member of the International Society of Service Innovation Professionals and certified as a New Product Development Professional by the Product Development and Management Association. He is a speaker at conferences worldwide on the topics of brand strategy, the hardcopy market and creating value through service offerings. He is the executive director of the non-profit philanthropy, the Photizo Foundation, and a founding member of the Managed Print Services Association. He was also award winning while serving as technology editor for PDMA’s Vision magazine.

Sept. 1 2015
Predictive analytics is the big “buzzword” in much of the industry today, and the imaging market is no exception. While still profitable, our margins are under pressure on almost all fronts....
May 28 2015
Rightsizing your printer fleet is a critical and a fundamental part of your outsourced managed print engagement. Ensuring that a company’s professionals have access to the devices they need to support...
April 8 2015
Information technology (IT) strategy is complex, as are the systems that fall under the IT infrastructure umbrella. Your enterprise imaging system (print/copy/scan and related document management systems)...
Feb. 19 2015
| #5 TOP READ — It has been said over and over again: The cost of a company’s printing operations, on average, comprises somewhere between one and three percent of your total operational costs,...
Jan. 22 2015
There’s an old proverb that describes how a foolish builder constructs his house’s foundation on sand. When the rain comes, water rises and winds blow, the house falls with a great crash. However,...
Dec. 9 2014
You have likely heard time and again about the benefits a managed print service engagement can bring to your organization. Outsourcing your print and document process should undoubtedly save you money...
  • Every day, large organizations face multiple challenges with the hundreds or thousands of pieces of mail received through the USPS and other carriers, documents that include general business mail, cus
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  • It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
  • Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
  • In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers