Mike Steadman

Mike Steadman is the managing director and leader of Protiviti’s SharePoint practice. Before joining Protiviti, he spent 10 years with the US Air Force, assigned to the US Special Operations Command and previously worked at Cargill International. He also serves on the advisory boards of the Harry F. Byrd, Jr. School of Business at Shenandoah University and the College of Business at James Madison University.

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November 2015
SharePoint Analytics: 4 Analytics Products to Drive User Adoption
BY Mike Steadman
Nov. 17 2015
To date, more than 100 million licenses of SharePoint have been sold. Companies recognize the potential of this powerful content management platform to save time, speed up processes and enhance collaboration...
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May 2015
This Is How to Maximize Your SharePoint Investment
BY Mike Steadman
May 18 2015
If you are one of the more than 100 million customers who have purchased or licensed Microsoft SharePoint, you’ve probably adopted the platform to improve a spectrum of operations, ranging from optimizing...
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    How IDP is Reshaping CCM: Transactional and Accessible Communications
    By Ernie Crawford
    For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
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    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
    Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in