Feb. 19 2014
CloudBees, Inc., the Enterprise Platform as a Service (PaaS) innovation leader, today announced an agreement with Verizon Enterprise Solutions to make the CloudBees PaaS available on the new Verizon Cloud.... View More
Feb. 13 2014
Aquafadas, innovative developer of digital publishing solutions, today announced the release of its new cloud-based digital publishing platform, Aquafadas Cloud Authoring. Aquafadas Cloud Authoring lets... View More
Feb. 11 2014
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, releases Cloud Portal Office, a first-of-its-kind software solution designed for an increasingly mobile... View More
Jan. 29 2014
Cloud-based document management solutions are the best alternative to accommodate the mobile workforce. The real key in cloud is mobility, empowering users to leverage a unified central repository where... View More
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Dec. 16 2013
Email addresses remain the cornerstone of electronic communications. Therefore, gathering these addresses and then, the effective, responsible use of them is key to successfully making email a part of... View More
Cloud_printing
Sept. 29 2013
Cloud printing services (CPSs), as defined by Gartner, are hosted cloud computing offerings that enable users to print documents on any device associated with the cloud. CPS providers host a cloud infrastructure... View More
Sept. 9 2013
Neopost USA, a leading creator of scalable business solutions for the postal and related digital communications industry, today announces the launch of its Delivery Preference Manager (DPM), a unique solution... View More
Web2.0
Sept. 2 2013
With the rise of cloud-based services, such as Dropbox, iCloud and Google Drive, sharing, syncing and collaborating on files on the consumer web is easier than... View More
Aug. 22 2013
DocuWare’s information security management system meets all the requirements laid out by international standard ISO/IEC-27001. This was recently confirmed when DocuWare, a global document management... View More
Aug. 13 2013
Document Capture Technologies (DCT) (DCMT: OTC BB) today announced the availability of SimpleScan, an entirely new way to capture, store and manage business documents and information. With SimpleScan,... View More
Aug. 1 2013
Kofax plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that it has acquired Kapow Technologies, Inc.,... View More
July 11 2013
OfficeScope, a cloud-based document management solution designed to empower paperless organizations, will be showcased at the upcoming Massachusetts Association of School Superintendents’ Executive... View More
July 4 2013
etfile, a premier workflow and document management solutions provider, today declares freedom from paper with the launch of OfficeScope. The new cloud-based document management solution improves upon current... View More
May 21 2013
Metalogix, the leading provider of content infrastructure software to improve the use and performance of enterprise content on Microsoft SharePoint, Exchange and Cloud platforms, today announced the launch... View More
Feb. 28 2013
Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today reported it has acquired Altosoft, Inc., a leading... View More
Jan. 23 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Prescriptions for common customer intelligence maladies Customer intelligence is one of those bandied about terms that benefits from... View More
Aug. 16 2012
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); While some remnants of skepticism may yet persist, cloud computing is here to stay—at least until the next "big thing" comes... View More
May 22 2012
Thunderhead.com announced it has launched its first cloud application, ONE Correspond for Salesforce, on salesforce.com's AppExchange, helping to accelerate the market shift to the next cloud computing... View More
April 30 2012
Last week, Google announced Google Drive as a solution to store, share and synchronize content across multiple devices. Big deal? Yes, this could be a very big deal. Why? Here's the deal: Up until now,... View More
March 29 2012
 
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e