2019-08-04

Part 2: Conversation with Nuxeo: Can We Ever Overcome Information Silos?

DOCUMENT Strategy Editor Allison Lloyd talks with David Jones, VP of Product Evangelism at Nuxeo, from DSF '19 in Anaheim, CA, on how organizations can combat the reality of information silos. In this video, Dave explains why content services platforms embrace this kind of proliferation and why silos might not be that bad after all.
  • For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
  • When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in