With the start of a new decade, it seems like an appropriate time to look at some of the current CCM trends... View More

Every second, each individual creates 1.7 MB of information and about one-third of that data gets processed in the cloud... View More

Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist, for example, as do the drafts leading up to its initial adoption. The Constitution, like most doc

DTE V4.11 upgrades deliver enhanced productivity, multi-language functionality and user efficiency... View More

For several years now we have been reading about the importance of embarking on a digital transformation journey and the value of speed and clarity when communicating with customers... View More

Nuxeo has been positioned as a “Leader” in the Aragon Research Globe™ for Enterprise Content Platforms, 2020... View More

Messagepoint Inc. has launched Rationalizer, an AI-powered software solution that accelerates the migration of legacy customer communications and content to modern environments, while also enabling th

Consider the type of communications sent, the channels used and the consistency of the communications sent during this crisis... View More

Will it be abandoned, or will addressing a few issues spur growth?... View More

The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around the world. What hasn’t changed is the need for businesses to continue to support their customers

In this installment, Ernie Crawford of Crawford Technologies answers questions about industry trends in the current climate... View More

As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span as a result of the unprecedented COVID-19 pandemic. In addition, small business loans and mortga

Kofax has released the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized

Sefas announced that it has added a new Rapid Digital Transformation solution that broadly enhances its omnichannel capabilities... View More

Cognitive Capture, RPA and Process Orchestration Combine to Maximize Capacity for Lenders to Ensure Small Businesses Receive the Aid They Need... View More

Quickcoms, a Customer Communications Management (CCM) SaaS platform enabling highly regulated industries to do effective communications and marketing, today announced the launch of its visual workflow

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is hosting a Customer Communications Virtual Summit on Wednesday, May 6... View More

Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment... View More

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Content Critical Solutions, Inc. (CCS), a provider of technology solut

One of the hottest buzzwords in business circles nowadays is robotic process automation (RPA)... View More