Andy Jones

Andy Jones is part of the Large Enterprise Operations (LEO) Global Senior Leadership Team, which is responsible for Xerox’s Worldwide Document Outsourcing business. He has worldwide responsibility for the Xerox Workflow Automation business, which delivers technology-based services enabling customers to transform paper-based business processes into digital workflows.
digitalworkflow
July 2016
4 Workflow Trends for the Digital Office
BY Andy Jones
July 27 2016
With the onset of mass digitalization, technologically savvy workers are no longer the exception but the rule. This new digital standard has impacted every facet of the corporate workday, including the...
digital_ecm
June 2016
Why Does Paper Continue to Hang On? Moving Toward Digital
BY Andy Jones
June 28 2016
Digital transformation has been a buzzword for quite some time, and it’s easy to see why. It’s hard to empower revenue streams, reinvent customer experience, or launch breakthrough products...
complaince
February 2016
Meeting Today's Evolving Compliance Regulations
BY Andy Jones
Feb. 22 2016
According to Gemalto, a leader in digital security, more than one billion data records were breached in 2014, and 60 Minutes correspondent Bill Whitaker went so far as to deem 2014 “the year of the...
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
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    Intelligent Orchestration
    By Gary Gregg
    Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
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    Going To the Cloud for ECM? Know Before You Go
    By Brian DeWyer
    Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
  • top read
    A Fundamental Shift 
    By Jennifer Raml
    Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting