Mergers, acquisitions, integrations, divestitures. Any big business decision comes with equally big changes. Going through the process of a merger or acquisition is a stressful and uncertain time... View More
Kodak Alaris has enhanced its Kodak i4000 Series Scanners. The Kodak i4650 and Kodak i4850 Production Scanners now deliver faster scanning speeds of up to 160 pages per minute (ppm).Kodak i4000 Series
Crawford Technologies announces the release of its Digital Transform Engine (DTE) version 5.2. The newest version of DTE, the foundation of the Crawford Technologies portfolio of software and sol... View More
Today’s organizations are tasked with identifying new ways to create a more productive and streamlined workforce. Workflow automation has emerged as a legitimate solution, eliminating human errors... View More
KnowledgeLake announces the availability of its latest platform release, code-named “Tahoe,” for automating document processes and delivering data insights.This latest edition of the platform
Kodak Alaris has expanded its award-winning S3000 Scanner Series with the launch of two new models, the Kodak S3120 Max and Kodak S3140 Max. Both scanners are designed to help organizations make the m
So much about DSF ’22 made it a positive event. The first being that it was an in-person conference. DSF ’22 was one of the first to exit the virtual world and gamble that an in-person event... View More
Quadient announced EcoVadis has awarded Quadient its Platinum rating, its highest level for sustainability performance. Achieving Platinum status positions Quadient in the top 1% of the companies rate
This pandemic has taught us to rethink how we accomplish basic and fundamental activities, like dining, socializing, shopping, learning and yes, even working... View More
Imagine that you walk into your corporate office in the morning, turn on your computer, log-in to your workspace, and it greets you and presents your next priority task for the day... View More
Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces it was awarded Best Case Study Presentation in the Tra
Messagepoint has been named a 2022 SPARK Matrix™ Customer Communications Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resea
Crawford Technologies will hold its third annual Customer Communications Virtual Summit will take place on Wednesday, May 4, beginning at 10 a.m. ET. The full-day complimentary event, hosted under the
Smart CommunicationsTM will host its company’s annual conference, INNOVATE 2022, from May 18-20 at the Lowes Vanderbilt Hotel in Nashville, Tennessee... View More
Quadient announces that Mailtropolis, a best-in-class, high-security document fulfillment mail service provider (MSP), has chosen Quadient Impress to expand its transactional mail capabilities. Quadie
Even though industry analysts feel the need to label and sort enterprise technologies into neat silos, this practice has always been of limited value — as it often makes navigating a buyer toward... View More
Western Provident Association (WPA), a not-for-profit health insurance company and Top Down Systems Corporation (Topdown), a best-of-breed Customer Communication Management (CCM) software company anno
Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations today announced the release of the 2022 Hyper-Personalization in Insur
If a survey were performed on a group of random business people asking what they think of when they hear the words "project manager," it is very likely that a majority of them would say things like, "task... View More
For all the changes we have had to make recently, I am suggesting one more. It is time to change how we create and manage customer communications. Seriously, it is time.There is an entire generation o
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
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