Quadient has been included in this year’s Corporate Knights' Global 100 ranking of the world’s most sustainable companies. For the second year in a row, Quadient has been recognized for its... View More
Square 9 Softworks has announced a new product offering that takes advantage of artificial intelligence and machine learning to automate document capture and data extraction.The new offering, tit... View More
Quadient announces that MTS Logistics has selected Quadient to support its expanding delivery and forwarding services for the healthcare sector. MTS Logistics recently upgraded its facility and today... View More
Kodak Alaris has enhanced its portfolio of award-winning document scanners with the launch of two powerful, compact models. The Kodak E1030 and E1040 provide superior image quality and a simple user i
Global supply chains have largely been ignored by content and process technology vendors. Despite strategic investments in supply chain management (SCM) software, companies still rely heavily on hard... View More
Quadient reported preliminary 2022 results of its philanthropy program, Quadient Cares. Quadient's Corporate and Social Responsibility (CSR) strategy is built around five pillars: people, solutions... View More
The cost of compliance has skyrocketed in recent years. According to Forbes, banking regulatory costs will rise from 4% to 10% of banking revenue by 2021... View More
Europe’s General Data Protection Regulation (GDPR) went into effect in 2018, reflecting both consumer and enterprise concern for data collection, usage and security globally. This complex set of... View More
Quadient announces the largest contract for its Intelligent Communication Automation (ICA) solutions, with the signature of a two-year contract extension with one of the top 5 global healthcare insura
Every line of business in the insurance industry has segment-specific communication challenges. Add reinsurance, and you compound the challenge of creating the best communication for each type of inte
For many industries, business models that worked in the past don't work as well today. Most every business scrambled during the pandemic. Organizations needed to rapidly change to a digital first foc... View More
Most organizations can benefit from revisiting their document automation solutions and processes, but run into barriers when it comes to implementation. Cost is just one major factor, and that’s... View More
Digital transformation is an overused buzzword. Digital transformation is simply giving your users the ability to work electronically, and by doing so, to be more efficient and productive. In addition
Paperwork — tons of it — has always been a ubiquitous part of the workplace. Regardless of industry, type or size, a business organization deals with paperwork across all its operations. From... View More
Keypoint Intelligence has awarded Kodak Alaris a Buyers Lab (BLI) 2023 Pick Award for the Kodak S3140 Max Scanner. BLI Pick Awards recognize the highest performing office technologies, the top scorers
When it’s time to move to the cloud, which cloud service should you choose? To answer this question, you should consider asking yourself a few more.Agility and scalability are the major business... View More
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s... View More
Messagepoint announces the availability of integrations with Twilio® MessagingX, Twilio SendGrid® and Doxee Pvideo® to provide customers with new options for sending notifications and personalized
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of its Digital Transform Engine (DTE) version 5.3. D
Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
