Square 9 Softworks has announced the release of InquireAI, a ground-breaking generative AI-powered capture automation solution designed to completely streamline how your organization works with data
Aragon Research announced the publication of its highly anticipated Aragon Research Globe™ for Intelligent Enterprise Content Management (iECM), 2025. This 2025 edition of the report provides a comp
Smart Communications announced the availability of SmartHUB, a new cloud-native digital archiving solution designed to help businesses manage high-volume communications at scale, provide easy access t
Adeptia, the intelligent data automation company that helps enterprises manage first-mile data at scale to power smarter business operations, introduced AIDP
The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, accord
Convey is proud to announce a major expansion of its relationship with CenterPoint Energy. Convey, formerly known as Message Broadcast, is a longtime leader in providing customer engagemen
Snowflake, the AI Data Cloud company announced at its annual user conference, Snowflake Summit 2025, new agentic AI innovations that bridge the gap between enterprise data and business action
Quadient, a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personaliz
Info-Tech Research Group has published its 2025 Emotional Footprint Report on leading Enterprise Content Management (ECM) solutions, recognizing the top five providers as Champions in the category. Ba
Docufree has been named the winner of a Gold Stevie® Award for best Remote Working Solution in the 23rd Annual American Business Awards®. In a world where remote work demands seamless digital soluti
Strategic Communications and Hyland have partnered to accelerate digital transformation in government.This partnership combines Strategic Communications' deep public sector expertise with Hyland's i
Infrrd has been awarded the IDP Innovator of the Year by Deep Analysis. This recognition highlights Infrrd’s continued commitment to pushing the boundaries of innovation and delivering cutting-edge
Quadient, a global automation platform powering secure and sustainable business connections, and Nuvei, a leading global payments company, announced a strategic technology partnership to enhance cloud
Smart Communications has been named a technology leader by analyst firm QKS Group (formerly Quadrant Knowledge Solutions). The firm’s 2025 SPARK Matrix for Customer Communication Management (CC
Following the incredible energy and collaborative spirit of its recent Open House in Vienna, Papyrus is excited to announce the upcoming Papyrus Open House Conference in Southlake, Texas, from May 18t
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced the availability of AccessibilityNow® Gateway Enterprise, a...
Messagepoint has been named a 2025 SPARK Matrix™ Technology Leader in Customer Communication Management (CCM) by global research and consulting firm QKS Group, formerly Quadrant Knowledge Solutions
Quadient has been recognized as a Leader in the SPARK Matrix™: Customer Communication Management (CCM), Q2, 2025 report by global advisory and consulting firm QKS Group. This marks the fifth consecu
Smart Communications announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have the ability to seamlessly store, manage and retrieve digital records and docum
The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
