Quadient has announced that it has partnered with Duck Creek Technologies Inc., a global provider of SaaS-delivered enterprise software to the property and casualty insurance industry. The collaborati
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has released a new version of its Digital Transform Engine (DTE), the core
Nuxeo, developer of a leading cloud-native Content Services Platform, today announced it has been named a Visionary in the Gartner Magic Quadrant for Content Services Platforms (CSP)1 for the fourth y
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, introduces Smart MailHub, a solution to help organizations overcome one of
Quadient Inspire is making it possible for KUB to automate and consolidate all of its bill and letter creation processes on a single platform and add and change messaging easily without the intervention...
Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized. The so
The company will speak at the conference, which is held annually for professionals who create and manage content, communications and strategies to support better customer experiences
Crawford Technologies has announced it has partnered with Eliquo Training and Development Inc. (Eliquo) to provide professional training and accessibility services in the highly technical field of document...
Hyperscience, the automation company, today announced its $80M Series D financing round led by Tiger Global, with participation from new investor BOND, bringing the company’s total funding to $190...
The Quadient Experience Partner Program will offer partners recognition based on revenue and technical skills through four different levels: Registered, Silver, Gold and Platinum
Financial Imaging selected Uluro for its ability to automate complex processes, provide faster implementation and turnaround times and deliver complex communications through multiple channels
Kodak Alaris is expanding its document capture portfolio with the launch of a new line of low-volume production scanners and a refresh of its web-based capture software. Built for today and ready for
New scanners and software from Kodak Alaris deliver fast, efficient image processing and intelligent data extraction, reducing time to convert documents into business-critical information
With BelWo’s support, DNI was able to significantly streamline the development and deployment of a complex billing statement, making it possible for DNI to go live for its new client on budget and...
The new MPS Capture Agent, Scanner Manager and Scanner Finder Tool from Kodak Alaris enable channel partners to deliver added customer value by allowing scanners from Kodak Alaris to be seamlessly integrated...
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has received a +73 NPS® (Net Promoter Score) for customer
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
