docSTAR, a division of Astria Solutions Group LLC, an award-winning developer of cloud and on-premises enterprise content management software (ECM), announced today that it has acquired the DocuLex suite...
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to version 5.2, which now provides developers with PDF and barcode add-ons that further simplify document and image handling...
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring...
Konica Minolta Business Solutions U.S.A. (Konica Minolta) today announced that Konica Minolta Business Solutions (Canada) has acquired Pitney Bowes Canada’s Document Imaging Solutions (DIS) business,...
CapStone Technologies LLC today announced the issuance of U.S. Patent No. 8,621,831 for a robotic solution to sleeve United States Postal Service (“USPS”) mail trays. The patented AutoViri™...
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers....
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research...
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class...
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLsearcher™ Enterprise (SSE) version 3.6, a powerful...
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), today announced that Altosoft, a Kofax company and developer of business intelligence and analytics software, introduced Altosoft Insight™ 5.0. Insight...
ibml, a leader in information capture solutions for the enterprise, today announced the sale of a complete, end to end ibml document capture solution to a property management company based in the United...
Technology has been both a boon and a bane to large corporations. On the one hand, it has helped them move massive amounts of information to evermore people. On the other, it has created a monster they...
A new independent research study titled "Is Process Mapping a Barrier to Innovation?" sheds new light on the vital role a data-centric approach to application development plays in an enterprise's ability...
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and...
News Facts Lexmark’s Perceptive Software announces the launch of Perceptive Enterprise Search 10.3 and Perceptive Workgroup Search 10.3. Version 10.3 introduces many new features that enhance the...
CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it has partnered with software analytics company New Relic, Inc. to provide customers with new levels...
Catalyst Repository Systems, Inc., the leader in secure, cloud-based software powering global discovery for corporations and law firms, today announced a strategic alliance with Park IP Translations, a...
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the availability of Kofax...
When a good customer suddenly becomes an ex-customer, the cries of dismay in many banks are loud: How could something like this happen? In most cases, there are warning signs - but the task of automatically...
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, and Kony, Inc., the leading enterprise mobility provider, have entered into a...
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia