IBM today announced that it is transforming how organizations engage with business content and make it more usable and interactive across the enterprise to deliver better results and improve decision making....
Today, Intersec launches a new software to help the telecom industry to turn Big Data into valuable knowledge. InsightedTM has been designed hand in hand with operators to collect, store and analyze real-time...
Mimecast, the enterprise cloud services provider, has announced services to support enterprises moving to Microsoft Office 365 by directly addressing risks associated with data redundancy, high availability...
Leader in mobile and voice customer service, SpeechStorm (www.speechstorm.com), has collaborated with automated customer experience testing software provider, Cyara (www.cyara.com), to develop ‘S-Connect...
Bell and Howell, LLC today announced that it has spun off BCC Software (BCC), a former business unit, as an independent, stand-alone company owned by Bell and Howell’s current shareholders. Versa...
In its 2014 “Magic Quadrant for E-Discovery Software” report released yesterday, leading IT research firm Gartner, Inc., positions Catalyst Repository Systems as a "visionary" among providers...
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform...
Pitney Bowes Inc. (NYSE:PBI) today announced Mailstream On Demand, giving small and medium-sized businesses (SMBs) an outsourced solution to better manage their transactional document design, production...
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, is excited to announce it will...
Today, Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, introduced the MX-C300P color desktop printer, the latest model in its expanding line of compact...
Dynamsoft™ has introduced an upgrade to its web TWAIN software development kit (SDK) to specifically address industry plans to phase out browser plugins based on the Netscape Plugin Application Programming...
Broadridge Financial Solutions, Inc. BR -0.43% and Pitney Bowes Inc. PBI +0.29% today announced the formation of a joint venture and launch of a technology platform named Inlet ™ that will make it...
CapStone Technologies, LLC, a Nebraska-based business engineering firm founded in 1999, and creator of AutoViri™ (www.autoviri.com), a patented suite of robotic solutions for the $1.3Trillion print-to-mail...
To address complex document capture and management needs in a transaction-based business environment, two new scanners are joining the successful KODAK SCANMATE family—the KODAK SCANMATE i1150 and...
The strong presence in Europe and America was key for DocuWare’s continued growth in 2013. While the document management specialist’s revenue exceeded 14 percent, the acquisition of Westbrook...
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces major updates to the Dispatcher Phoenix family of workflow automation product offerings, which include industry-specific...
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, today announced that The Strickland Group, a member of the M-Files Partner...
NEPS LLC announced today the general availability of Pt. ID, its turn-key dynamic color printing solution for hospital admissions wristbands. Pt. ID’s monthly subscription pricing model represents...
Pitney Bowes Inc. (NYSE:PBI) announced today that it has received the NorthFace ScoreBoard AwardSM from Omega Management Group Corp. in recognition of achieving excellence in customer service and support...
Upland Software, Inc., announced today the latest version of the FileBound product, a leading application of cloud-native document and workflow automation software and part of the Upland Software family...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
