In response to the growing needs of large and small office environments requiring compact, highly capable and easy-to-use monochrome document imaging systems, Canon U.S.A., Inc., a leader in advanced digital...
Tangent Systems, Inc., a leader in electronic check deposit technology, announced a significant new version of its Deposit21 software. Version 6 of Deposit21 complements its proven suite of electronic...
Recently, we've been receiving an increased number of inquiries regarding ways to improve the customer experience, whether through hard copy, electronic or personal touch points. While most questions have...
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced Kofax Desktop 2.0, a new release of its software for individual users that makes scanning...
Océ, an international leader in digital document management and delivery, announced that the company is further strengthening its environmental credentials. In support of the company's long-standing...
In a strategic move to strengthen reach in the Asian market, Adeptol, a leader in viewing technology announced that it has signed a partnership agreement with VersaPAC, a leading solution provider of information...
DataCore Software, a leading provider of storage virtualization software, has once again scooped one of the UK's top networking awards by winning the Storage Product of the Year Award at the prestigious...
To help clients build and manage more dynamic document programs, CCI/CoakleyTech, a leader in print and document management solutions, is further expanding its portfolio of offerings to include eProfessional...
The term "capture" covers the combined processes of document scanning, image correction, recognition of text, barcodes and form fields and, finally, output to an appropriate format for subsequent processing...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, September 13-15th at the Hyatt Regency O'Hare in Chicago is pleased to announce that they have reached an agreement with the Business...
Prinova Inc., a leader in innovative software, document design, development, and delivery solutions, announced its messagepoint enterprise message management software will be part of the Docuplus solutions...
ARMA International is now accepting applications for the 2010 ARMA International Cobalt Award.This award recognizes organizations that have gone the distance to achieve excellence in managing their records...
Here we are in 2010, looking back on the first full decade of the new millennium and facing business and technology challenges that were science fiction when I started working for the family business in...
Case management may be defined differently across industries, but those who rely upon it to service, retain and acquire customers know well that it is a complex and critical component of customer care...
Nipson SAS announced the official release of a new proprietary fluorescent toner, developed to meet the ever-growing market demand for anticounterfeiting solutions. This new toner, T3000SY, is a toner...
Include All Relevant Stakeholders: Don't make collaboration an IT-driven decision; make sure you have broad organizational input and support. Use A Benchmark Assessment: Define the right strategy by implementing...
SDL, the leader in Global Information Management solutions, announced today that two of the company's enterprise technologies divisions have been named in KMWorld's annual "100 Companies That Matter in...
Over our last 30 years in the industry, we have seen that transaction document production has dramatically changed. The original environment was much like the Wild West; lots of activity but not much structure....
To assist in the relief efforts after the devastating earthquake in Haiti, GPA employees generously pulled together to make a $5,000 donation. All employee contributions were matched by GPA as part of...
CT TyMetrix, part of CT, a Wolters Kluwer business and the premier provider of Web-based legal management solutions for corporate law departments and claims organizations, announced a partnership with...
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
