Nov. 5 2019
Fax is an agile and flexible technology that remains at the heart of document-based workflows. Not only is fax still heavily used within organizations today, it will continue to grow in the coming years.... View More
BY Marci Maddox
Oct. 28 2019
Previewed back in June, Dropbox formally unveiled the biggest change to its platform at their user event on September 25 with the arrival of Dropbox Spaces. These smart workspaces are designed to help... View More
Oct. 25 2019
Everybody in the customer communications management (CCM) industry is talking about omni-channel. For some, it’s part of a larger digital transformation within the enterprise... View More
BY Bryant Duhon
Oct. 21 2019
Speed and agility have become necessary drivers for organizations to achieve their digital transformation goals. Just like many intuitive, consumer-facing tools that led to the rise of shadow information... View More
BY Bryant Duhon
Oct. 3 2019
In a new study released by the Institute for Operations Research and the Management Sciences (INFORMS), they found that artificial intelligence (AI)-driven chatbots can outsell inexperienced human employees... View More
By Bob LarriveeI have had the pleasure of working in the information management and process automation fields for near 40 years. During this time, I held many different positions, two of which really opened my eyes
Generative AI (Gen AI) has captured the imagination of industries worldwide, but the true potential lies in its practical applications
Digital Asset Management (DAM) is a system designed for organizing, storing and retrieving media files and managing digital rights and permissions. DAM systems have become a core component of creative
By Brian DeWyerIs Generative AI tipping the scales in favor of building Enterprise Content Management (ECM) software, or will it ever get to that point?- Information technology has undergone a major transformation in recent years, sparked by the rise of “big data.”
