Arthur Gingrande

Mr. Gingrande is a partner of IMERGE Consulting, a team of experts in the fields of business process optimization and enterprise content management. He is a recognized expert in intelligent character recognition, forms processing and document automation. He is also a practicing attorney who specializes in electronic discovery, regulatory compliance and intellectual property law. He has over two decades of experience in the industry and has written over 150 articles in various trade periodicals. He has been a regular columnist of DOCUMENT since 2008.

July 9 2013
The Snowden brouhaha about the National Security Agency’s (NSA) PRISM project brought me back to 1991, when faxes, because they could not be directly understood by humans, were the primary mode of...
March 27 2013
The Fourth Amendment states that "the right of the people to be secure in their persons, houses, papers and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall...
Sept. 17 2012
A patent is a government-granted monopoly that awards an inventor control of all rights to a product for 20 years from the date of filing. Congress originally intended patent laws to encourage scientific...
May 20 2010
Two years ago, in the hopes of being able to watch a "College Girls Gone Wild" video, Matthew White of Sacramento, CA, downloaded a file from Limewire.com that turned out to be child-porn. White immediately...
March 24 2010
Ralph Brown, a famous trademark lawyer, emphasized that trademark law should stress the use of trademark as an "informative" and "signaling" function that efficiently communicates useful information to...
Jan. 26 2010
Perhaps the most document-specific rule of evidence concerns the often misunderstood best evidence rule, which derives from 18th century English common law. The rule states that to prove the contents of...
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
  • Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
  • Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
  • Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting